listing.complete

Fires when a listing has completed end-to-end — the item has been received by the buyer and the payout has been sent to the seller. The payout object describes what the seller received.

Payload

{
  "id": "85352",
  "status": "complete",
  "condition": "used",
  "usedCondition": "excellent",
  "marketplace": "ebay",
  "startingPrice": 65,
  "currentPrice": 65,
  "minimumPrice": 40,
  "createdAt": "2026-06-11T05:02:34.682Z",
  "updatedAt": "2026-06-27T02:10:44.516Z",
  "publishedAt": "2026-06-12T01:15:20.104Z",
  "soldAt": "2026-06-20T09:41:03.220Z",
  "soldPrice": 65,
  "orderLineItem": {
    "orderId": "6144439419089"
  },
  "payout": {
    "type": "store-credit",
    "status": "paid",
    "amount": 45.5,
    "commissionAmount": 13,
    "postageAmount": 6.5,
    "taxAmount": 0,
    "originalAmount": 45.5,
    "uuid": "0f1e6c3a-4a4e-4a5e-9d3e-9a9b8c7d6e5f"
  },
  "user": {
    "type": "personal",
    "email": "person@domain.com"
  },
  "token": {
    "hash": "ca9595121bb1a8f1d1a2e64bab47b4c46e74a45d358dc015b40eb9af8c02f69c",
    "relatedProduct": {
      "size": "L",
      "brand": "Zara",
      "title": "Cropped Wool Blend Jacket",
      "colour": "Light Grey",
      "productMedia": {
        "edges": []
      }
    }
  },
  "photos": {
    "edges": [
      {
        "node": {
          "id": "139891",
          "position": 0,
          "externalId": "l7zbpsrtovssit3blgi7",
          "originalURL": "https://res.cloudinary.com/authentified/image/upload/v1781154099/l7zbpsrtovssit3blgi7.jpg",
          "thumbnailURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_100/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0",
          "xsmallURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_200/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0",
          "smallURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_400/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0",
          "mediumURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_800/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0",
          "largeURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_1200/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0",
          "xlargeURL": "https://res.cloudinary.com/authentified/image/upload/c_fit,w_1600/l7zbpsrtovssit3blgi7?_a=DATAiZXyZAA0"
        }
      }
    ]
  }
}

If the seller accepted a promotional offer, the payout.offer object describes it:

{
  "offer": {
    "id": "3021",
    "uuid": "7b2a9d10-5f6e-4c3d-8a1b-2c3d4e5f6a7b",
    "emailTitle": "Get 10% extra as store credit",
    "emailDescription": "Take your payout as store credit and receive an extra 10%.",
    "emailCTA": "Accept offer"
  }
}

See Events and Payloads for the full catalogue.